Last Updated: October 28, 2024 Welcome to Maya Nicole’s website! These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing or using our site, you agree to these Terms. Please read them carefully. 1. Eligibility By using our site, you confirm that you are at least 18 years old or accessing it under the supervision of a parent or guardian. You agree to comply with these Terms and all applicable laws. 2. Products and Orders •Product Descriptions: We strive to provide accurate information about our products, including signed paperbacks and other items. However, slight variations in appearance may occur. All items are subject to availability, and we reserve the right to discontinue products at any time. •Pricing and Payment: All prices are listed in USD and are subject to change without notice. Payment must be made at the time of order. Accepted payment methods are displayed at checkout, processed securely through third-party providers. •Order Acceptance: Once an order is placed, you will receive a confirmation email. We reserve the right to cancel or refuse any order at our discretion, including for pricing errors, suspected fraud, or other issues. 3. Shipping •Processing and Delivery: Orders are processed within 5-7 business days unless noted otherwise. Delivery times vary based on location and selected shipping option. Delays may occur due to circumstances beyond our control. •International Shipping: Additional taxes, customs, or import fees may apply to international orders, and customers are responsible for these charges. We are not liable for any customs delays or restrictions. 4. Returns and Refunds •All Sales Final: Due to the personalized nature of our signed products, all sales are final. We do not accept returns, exchanges, or issue refunds. •Damaged or Incorrect Items: If you receive a damaged or incorrect item, please contact us within 14 days of receipt with a description and photo of the issue. We will review and provide a solution if applicable. 5. Intellectual Property All content on our site, including text, images, graphics, and logos, is the property of Maya Nicole or licensed to us and protected by intellectual property laws. You may not reproduce, distribute, or use our content without prior written consent. 6. User Conduct By using our website, you agree not to: •Violate any laws or regulations •Infringe on our intellectual property or the rights of others •Post or transmit harmful, abusive, or offensive content •Engage in activities that could harm or disrupt our website or business We reserve the right to suspend or terminate your access if you violate these Terms. 7. Limitation of Liability To the fullest extent permitted by law, Maya Nicole and its affiliates are not liable for any indirect, incidental, or consequential damages arising from your use of our website, products, or services. Our total liability to you for any claim relating to these Terms is limited to the amount you paid for the product(s). 8. Disclaimer of Warranties All products and services are provided “as is” without warranties of any kind, either express or implied. We disclaim all warranties, including those of merchantability, fitness for a particular purpose, and non-infringement. 9. Changes to Terms We may update these Terms from time to time. Any changes will be posted on this page, and your continued use of our site after such changes constitutes your acceptance of the new Terms. 10. Governing Law These Terms are governed by the laws of California, United States, without regard to conflict of law principles. Any disputes arising from these Terms or your use of our website will be resolved in the courts of California, United States. 11. Contact Us For any questions about these Terms, please contact us at maya@mayanicole.com